WRSeta Accredited Courses

CUSTOMER  SERVICE  EXCELLENCE

  • Interact  with customers
  • The Importance of customer service in the wholesale and retail sector
  • Resolve customer queries/complaints
  • Sell products to customers in a wholesale and retail environment.
  • Perform Basic First Aid
  • Understand and deal with HIV/AIDS
  • Basic Health and Safety in the Work Environment

BUSINESS  SKILLS  FOR CONVENIENCE STORES

  • Mark merchandise and maintain displays
  • Process payments at a point of  sale
  • Maintain and adapt oral signed/  communication
  • Emergency Procedures – maintain a safe and secure retail environment
  • Fire Fighting
  • Washing of Vehicles
  • Understanding Business Processes

Course material consists of

  • Use of Employers facilities and products to empower employees to be more productive (for interactive courses)
  • Notes / Training manual
  • Certificates on completion of course

Hibiscus Training also Provides the following Food bev Seta Accredited programmes that are funded By Wrseta

No                    TitleRegistration  NoNQF Level
1National Certificate :  Cake Decorating and Sugar Art364533
2National  Certificate:  Bread and Flour Confectionary Baking503072
3National Certificate:  Bread And Flour Confectionary Baking503083

Our course make up is of learnerships towards a qualification and Skills programmes that are part of The qualification.